Customer Feedback

Our courses are consistently rated 9.3 out of 10 on our feedback forms and 100% of all our clients say that they would use us again.

Our teambuilding day was fun and challenging. The facilitator was able to put us all at ease. I personally gained fresh confidence and really bonded with all my colleagues.


Thoroughly enjoyed the week. Top stuff.

- Messier-Dowty

Creative Problem Solving - Example Course

9.30amIntroductions & objectives
10.00amPurpose of problem solving, focus and framing of problems
10.25amDivergent & Convergent thinking types
Paper Flying Competition - Group exercise
Blocks that hinder creative thought
Left Brain right brain exercises - Group exercises
10.45amPrincipals of 7 Step Methodology
11.00amTea Break
11.17am7 Step Methodology exercise - Group exercise
11.40amFeedback & questions
12.00pmPersonal Approach to problem solving Questionnaire - Group Exercise
12.05pmFeedback & questions
12.10pmThe 4 c's to Generating Creative Options - Communicate, Compare, Challenge, Connection
2.00pmGaining team Participation 'Road Signs' - Group exercise
Pros & Cons of group problem solving
Techniques for effective group based problem solving
2.45pmGroup exercise with observer roles
3.30pmTea Break
4.15pmPersonal action planning
4.20pmRecall of the day, review of objectives
4.30pmFINISH & return of evaluation sheets
Problem Solving Wheel
Who, What, Why, When questions to problem solving
Action plan check list (3 extras required for game)


Very well planned week. I was never bored, facilities were excellent, we were looked after very well.

- Messier-Dowty

Special Offers

We will always try to match or beat any quote for first aid training. Please call 01684 773279 for an instant quote.

Free First Aid manuals for all courses booked before January 2014.

Contact us for details.

Can't find any fault at all. Excellent. Can't thank you enough for a very enjoyable week.

- Messier-Dowty